Membership
1.1 Refunds: All membership fees paid to Easyship are
non-refundable. Once a membership plan is purchased, no refunds will be
issued for any reason, including partial use or cancellation of the
membership.
Shipping and Delivery
2.1 Third-Party Liability:
- Once a shipment is handed over to a logistics provider (e.g., DHL, FedEx, UPS), Easyship is not liable for delays, losses, damages, or failures in delivery caused by the third-party provider.
- Customers must resolve delivery-related issues directly with the logistics provider.
2.2 Address Accuracy:
- It is the customer’s responsibility to provide accurate and complete shipping addresses. Easyship will not issue refunds or assume liability for shipments lost, delayed, or returned due to incorrect or incomplete address details.
2.3 Missing Items:
- Easyship is liable only if items are missing from a shipment due to errors on our part. In such cases, a refund or reshipment will be provided at our discretion, subject to verification.
Prepaid Balance
3.1 Non-Refundable Balance:
- Prepaid balances purchased via bank wire transfers are non-refundable. Funds must be used exclusively for Easyship services and cannot be exchanged for cash or transferred.
Compliance with Local Laws
4.1 Customer Responsibility:
- Customers are solely responsible for verifying the legality of imported goods under the laws of the destination country. Easyship is not liable for shipments seized, delayed, or destroyed due to violations of local regulations (e.g., prohibited items, customs duties, or taxes).
Limitation of Liability
Easyship’s liability is strictly limited to the terms outlined in this document. We are not responsible for:
- Indirect, incidental, or consequential damages (e.g., lost profits, business interruption).
- Issues arising from force majeure events (e.g., natural disasters, pandemics, political unrest).
Amendments
Easyship reserves the right to modify these Terms and Conditions at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.
Governing Law
These terms are governed by the laws of India. Any disputes will be resolved exclusively in the courts of India.